Terms of Service

Last updated: 04.04.2026

These Terms of Service (“Terms”) apply to your use of https://adamsmovingstorage.com (the “Site”) and to any engagement with Adams Moving & Storage (“we”, “us”, or “our”) in connection with obtaining quotes, placing bookings, or receiving moving and related services (collectively, the “Services”). Using the Site or Services in any way constitutes your agreement to these Terms.

Use of the Site
You must be at least 18 years of age and legally capable of entering into enforceable contracts in order to access the Site or engage our Services.

All information you provide when completing forms, requesting estimates, or confirming bookings must be accurate, current, and complete.

You are solely responsible for the information you share with us and for any activity that takes place through your interactions with us.

We retain the right to decline service, cancel existing bookings, or restrict access to the Site at our reasonable discretion, including in cases of suspected misuse or breach of these Terms.

Quotes, Estimates, and Bookings
All estimates provided by Adams Moving & Storage are prepared on the basis of the details you submit at the time of inquiry, including the scope of inventory, site access conditions, distances involved, and any special handling requirements you disclose.

An estimate is not a fixed-price guarantee. If the actual conditions on moving day differ materially from what was described, the final charge may be revised to reflect those differences.

A deposit or payment pre-authorization may be required to secure your booking date. Full terms regarding deposits and cancellations will be communicated in your written confirmation.

You are responsible for reviewing your estimate and confirmation carefully and notifying us of any errors or discrepancies as soon as possible.

Customer Responsibilities
By booking our Services, you agree to:

Have all items properly packed and ready for transport on the scheduled date, unless packing has been explicitly included as part of your service agreement.

Arrange safe and unobstructed access to all relevant premises, including loading areas, elevators, stairwells, and any required building permits or advance reservations.

Notify us ahead of time about any items that are fragile, high-value, oversized, or that require special equipment or handling procedures.

Ensure that the move is conducted in compliance with all applicable local, state, and federal laws, and with any rules set by your building or property management.

You confirm that you are either the legal owner of all goods being transported or that you hold full authorization from the owner to arrange and consent to their transport.

Exclusions and Prohibited Items
We reserve the right to decline transport of certain items, including but not limited to:

Hazardous substances, flammable materials, explosives, and chemical compounds.

Any goods that are unlawful to possess or transport under local, state, or federal law.

Perishable food, live animals, or plants, unless we have given express written agreement to include them.

If prohibited items are included in a shipment without our knowledge, you may bear full responsibility for any resulting damage, loss, fines, or legal consequences.

Payment Terms
Unless a different arrangement has been confirmed in writing, payment is due according to the schedule outlined in your estimate or booking confirmation — typically a deposit prior to the move and the remaining balance upon completion.

Additional charges may apply for circumstances not captured in the original estimate, including but not limited to extended labor time, extra stops, long carry distances, stair carries, elevator delays, or changes in the volume or nature of items being moved.

In the event that payment is not received when due, we may pursue all remedies available under applicable law, including the assessment of late fees or, where legally permitted, withholding delivery until the balance is settled.

Cancellations and Rescheduling
Cancellations and date changes are subject to the notice requirements and any applicable fees outlined in your estimate, confirmation document, or separately provided cancellation policy.

Cancellations made with insufficient notice may result in partial or full forfeiture of any deposit paid, or in additional charges to offset preparation and scheduling costs we have already incurred.

We may need to cancel or reschedule due to circumstances outside our control — including severe weather, unsafe road conditions, or mechanical failure. In such cases, we will notify you as promptly as possible and work with you to arrange an alternative date.

Liability for Loss or Damage
Our liability for any loss of or damage to your goods during a move is governed by applicable law and by the specific valuation and liability terms set out in your written estimate or bill of lading.

Upon delivery, you should inspect all items and record any visible damage on the delivery paperwork before signing off.

Claims for damage that was not apparent at delivery must be submitted to us in writing within the timeframe specified in your documentation.

The extent of our liability may be subject to released value rates, the valuation coverage level you selected, or other legal caps. Enhanced coverage options may be available for an additional charge, where applicable.

We are not liable for loss or damage resulting from causes outside our reasonable control, including natural disasters, extreme weather, road closures, accidents not attributable to our negligence, or pre-existing conditions or defects in any item.

Limitation of Liability
To the fullest extent permitted under applicable law:

We will not be responsible for any indirect, incidental, consequential, or special damages, including loss of earnings, business revenue, or commercial opportunity, arising out of or related to the Site or Services.

Our total liability for any claim arising from a specific move or service will not exceed the total amount you paid to Adams Moving & Storage for that particular job.

Nothing in these Terms is intended to exclude or restrict any liability that cannot be lawfully limited or waived under applicable law.

Intellectual Property
All content published on https://adamsmovingstorage.com — including written content, graphics, logos, photographs, and software — is either owned by or licensed to Adams Moving & Storage and is protected under applicable intellectual property law.
Reproduction, modification, distribution, or any other use of Site content without our prior written authorization is not permitted.
Privacy
The collection, use, and protection of personal information submitted through the Site or in connection with our Services is described in our Privacy Policy.
By using https://adamsmovingstorage.com, you confirm that you have read and agree to the terms of our Privacy Policy.
Governing Law and Dispute Resolution
These Terms, and any dispute or claim arising from them or from the Services, will be interpreted and enforced in accordance with the laws of the state where Adams Moving & Storage is primarily based, without applying any conflict of law rules.

Before initiating formal proceedings, we ask that disputes be raised with us informally by contacting us at [email protected] or . If a resolution cannot be reached informally, disputes may be brought before the appropriate state or federal courts with jurisdiction over our primary place of business, and you agree to submit to the exclusive jurisdiction of those courts.

Changes to These Terms
We may revise these Terms at any time.
Updated Terms will be posted on https://adamsmovingstorage.com with a new “Last updated” date. Your continued use of the Site or Services following the posting of any revision constitutes your acceptance of the updated Terms.
Contact Information
For any questions or concerns regarding these Terms, please contact us through one of the following:

By phone:

By email: [email protected]

Through the contact form on https://adamsmovingstorage.com